perfectowebWeb design & programming studio
Website Care Plans
perfectoweb.
The Website Maintenance is a vital factor for the resource’s stable and uninterrupted functioning.
To achieve the highest effectiveness, any resource needs a professional tech support. We offer various services for the website maintenance.

Website Support

Website Support Features

Security

We perform the whole range of specific operations to ensure the highest security and to prevent any data leakage.

Virus Protection

Your website will be protected from viruses and trojans of any kind, in order to exclude the banning of the website by the searching systems and thus losing your prospective clients.

Uninterrupted Work

You will feel secure about your website, without monitoring it whole day to prevent any short interruptions due to server issues.

Professional Support

Our professional team is available to you 24/7 to promptly resolve any technical issue occurring.

Pricing & Plans

monthlyquartely
20% off on Quarter Plans

Business

500 / monthly
  • Backup Tools
    daily
  • Recovery
    within 2 hours
  • Specialist Response
    within 1 hours
  • Antivirus Software
    yes
  • Personal Manager
    yes
  • Programming
    up to 10 work/hours
  • SEO Consultation
    yes
  • Marketing Tools
    yes
  • Order Now

Standard

300 / monthly
  • Backup Tools
    10 times per month
  • Recovery
    within 4 hours
  • Specialist Response
    within 6 hours
  • Antivirus Software
    yes
  • Personal Manager
    yes
  • Programming
    up to 5 work/hours
  • SEO Consultation
    no
  • Marketing Tools
    no
  • Order Now

Lite

150 / monthly
  • Backup Tools
    4 times per month
  • Recovery
    within 6 hours
  • Specialist Response
    within 12 hours
  • Antivirus Software
    yes
  • Personal Manager
    no
  • Programming
    no
  • SEO Consultation
    no
  • Marketing Tools
    no
  • Order Now
Business hours: Monday - Friday 9:00am to 6:00pm / Saturday - Sunday 9:00am to 2:00pm
For gambling or high-load projects we offer «ENTERPRISE» tariff. For more info, please contact us.

Check Your Service and Support Coverage

FAQ

What should I do if I forget my PW Code?

Please contact us to reset your PW Code.

When is my website down for maintenance?

Every Sunday night, we perform weekly security maintenance and back-up of your databases and systems.

What should I do if support goes offline?

On average, we are online 14 hours a day. In case you need an urgent assistance while we are offline, message us using the feedback form.

How much maintenance work does a tariff include?

The «STANDARD» and «BUSINESS» tariffs offer from 5 to 10 hours free services on programming, administration and page make-up. You will get discounts for further services.

Is it possible to have information leakage from your side?

Information leakage is possible even from the local network. We take all possible measures to prevent information leakage and haven’t had one for the eleven years that we have been working.

I have a question, who do I ask?

We are happy to answer any questions you have or provide you with an estimate. Just send us a message or visit us.

How much does support of game projects cost?

Prices of game packages depend on many parameters and are set individually.

My website is down. How soon will the site restored?

We get to settle such problems at once, and it can take from half an hour to several hours depending on the problem.

Do you offer Anti-DDoS?

We don’t offer such service as it is a packaged service, starting with server equipment settings up to administrative work. For this we recommend services or hosts that secure reliable Anti-DDoS.

Is redesigning included in the tariff?

Redesigning isn’t included in the tariff as it is a packaged service consisting of design outline, page make-up and integration with your website. However, you can get a discount on redesign during the active tariff plan.

What is your cancellation policy?

If you are not satisfied with our service, you can contact us to cancel your tariff. We’ll cancel your subscription for the next period. Current period can't be cancelled.

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